Clubs

• Club Official Video Tutorial

• Safe Hands Portal Overview
• Club Administrator - Confirming Club Details
• SHMS V4.0 Coming Soon – May 2025
• Safe Hands - Club Compliance Rules
• Club Administrators - Glossary of terms
• Club Insurance FAQ's

County Boards

• Safe Hands CRM Training Videos

• Safe Hands Portal Overview
• DBS County Update October 2023
• Requesting Access to ECB System including SHMS CRM
• Onboarding Request - Pre-Validated Club - Video
• Onboarding Request - New Club - Video
• Onboarding Request - Pre-Validated Club

DBS and Qualifications

• Applying for a DBS
• Completing your DBS application
• FAQs
• ID Verifier Queries
• Overseas Applicants
• Qualifications
• Update Service and Renewals
• Using the DBS (Atlantic Data) System

• Atlantic Data - FAQs
• DBS FAQs

Training & Support

• Club Administrator Training Documents
• Club Administrator Video Tutorials

• Safe Hands Portal Overview
• Safe Hands - How Come I Cannot See My Club's Information?
• Unable To Validate Club Official Details
• Club Official FAQs - Safe Hands
• Devices / operating systems / browsers compatible with Safe Hands

Frequently asked questions

• Safe Hands Portal Overview
• Safe Hands Club ID - Club Spark
• My Qualifications Are Not Showing on SHMS?
• Not Receiving an Email Invitation
• How Many Club Administrators Are Allowed?
• Safe Hands FAQ's

Clubmark

• Clubmark - FAQs