SHMS V4.0 Coming Soon – May 2025

We are excited to announce upcoming enhancements to the Safe Hands Management System (SHMS), which are scheduled to go live in early May. As part of our ongoing efforts to improve the way club and safeguarding information is tracked and managed, several important updates will be made in the system aimed at improving user experience and compliance management for clubs.

Key Updates:

• Expanded Teams Options: We’re introducing more specific categories for teams, replacing the previous broader categories (e.g., Men’s, Women’s, and Junior Cricket). Clubs will now be able to select from more specific options such as Boys Junior Hardball Cricket and Open-Age Women’s Softball Cricket, providing a more tailored approach to how club activities are represented in the system.
• New National Programme Option: Dynamos Cricket will be available as a National Programme selection, alongside All Stars Cricket. This will impact the Activator rule, which applies when clubs are delivering National Programmes.
• Streamlined Team & Programme Selection: A new toggle feature will allow clubs to save updates directly on the Teams & Programmes page without needing to navigate through multiple screens. This makes the process to maintain up-to-date information quicker and more intuitive for clubs.
• Tailored Club Compliance Criteria: Currently, all compliance rules are displayed in club compliance criteria regardless of the teams & programmes that clubs deliver. We’re making updates to ensure the compliance criteria will only display the rules that are specifically relevant to clubs, based on their activities. By filtering out non-applicable rules, this change will make it clearer what each club needs to do to maintain compliance.
• New In-Platform Guidance: We're introducing real-time, in-system guidance in the platform. Users will now benefit from step-by-step guidance for actions like user onboarding, reviewing role compliance, and confirming club details. Additionally, helpful tooltips and prompts will make completing tasks easier, and timely notifications will keep users informed about new features and important updates.

Next Steps for Clubs:

No action is needed at this time. Once the enhancements are live, we’ll follow up to encourage clubs to log into SHMS when convenient and reconfirm the teams and programmes they deliver.

This quick check will only take a few minutes, but it’s important to make sure this information is up to date. Clubs will be able to select any new teams and programmes options that apply, and the system will automatically apply the relevant rules to their criteria based on the club details that are inputted.

Why This is Important:

As SHMS is a valuable tool to ensure clubs manage their participants and understand their safeguarding risk and operational requirements, it is essential that club information is up to date. By keeping data accurate, clubs help ensure they meet the latest safeguarding and operational standards set by the ECB. This not only ensures compliance but also protects members and the wider cricket community.

In the meantime, we appreciate everyone’s cooperation in ensuring clubs remains compliant with the latest safeguarding and operational requirements.