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Club Administrator - Confirming Club Details - Video Changes to the Disclosure and Barring Service (DBS) Update Service – January 2025
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Club Administrator - Editing an Official - Email Change Follow

As a Club administrator for your club, this guide will show the step by step process on how to edit an official's details on Safe Hands Management System.

Role Accepted

If the official has already accepted the role invite, the official will need to contact the helpdesk to request their email to be changed. They will be required to complete security checks and once this has been completed the email can be changed on their record.

Role Pending

A club official's details on SHMS can be edited, only when the role is still in the 'Pending' status, the email address however cannot be amended once a role invitation has been sent. The invalid email invitation will need to be expired and then a new club invitation will need to be sent to the official. To expire and invitation please see the following article: Club Administrator - Expired Invitations.

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Related articles

  • DBS / Safe Hands Qualification Queries
  • Adding a new official to your club and any additional role - Safe Hands
  • Safe Hands - Club Compliance Rules
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  • Club Administrator - Retire Official

Articles in this section

  • Club Administration - Club Officials; what do the statuses mean?
  • Club Administrator - Accepting your role & Logging into Safe Hands
  • Club Administrator - Adding Officials & Additional Roles
  • Club Administrator - Adding/Editing a Venue
  • Club Administrator - Completing Risk Assessment
  • Club Administrator - Editing an Official - Email Change
  • Club Administrator - Editing an Official - Name Change
  • Club Administrator - Entering Teams & Programmes
  • Club Administrator - Expired Invitations
  • Club Administrator - Retire Official
See more

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