DBS status descriptions

Below is a list of the different stages/statuses of an online DBS application with a description of each. A user will be able to see the status for an applicant when they search them using the Applicant Search. It is also possible to filter by each of these statuses using the Application Status dropdown on the 'Incomplete Applications Management' page under 'DBS Applications'.

1. Application Initiated - when an application has been initiated but not yet acted up on by the applicant. The applicant needs to check their email for the invitation to complete and submit their application. If necessary, the application invitation email can be resent.
2. Unable to produce the required documents - the applicant has been unable to select the necessary 3 documents for verification purposes. The applicant should contact the ECB here for help.
3. Awaiting Application Submission - this means the applicant has given their consents and may even have selected their 3 forms of ID, but they have not yet submitted the application.
4. Pending ID Verification - the applicant needs to make contact with a verifier to arrange a face-to-face meeting to get their documents verified.
5. In Progress - the application has been dispatched to the DBS and is currently going through all the necessary vetting checks (Police National Computer, local police force, ECB safeguarding).
6. Result Received - a result has been received from the DBS and a certificate is to be/has been posted to the applicant. Check "Audit Trail" tab to confirm date of resulting.
7. Confirm Overseas Check - the applicant has declared and submitted address history outside the UK in the past five years on their application and been contacted regarding the requisite overseas checks required to complete their application.
8. Update Overseas Check - any required overseas documentation has been received and verified by the ECB DBS Team to allow the application to progress.
9. Application exception accepted - the application created a duplicate record within our system, that has been quality checked and verified by ECB DBS Team.

Please note the date listed in the 'Last Updated' column is not necessarily directly linked to the Applicant Status column; for example if an the result was received form an application on 01/01/2024 but the renewal questionnaire was not completed before the renewal date, the application will still show as 'Result Received' but the Last Updated column will show the date of the most recent activity on the account. Further detail of the most recent activity on the application will be shown on the Audit Trail.