ID verifier user status descriptions

When someone starts the process to become an ID verifier, they will go through a number of stages within the system. Below is a list of all the stages along with a description of each. You may filter by these stages in the User Status column of the 'System Users Report'.

User details incomplete: The user has been sent an invite to register as an ID verifier/Safeguarding recruiter, but has not yet registered.

Pending Approval: The user has registered as an ID verifier/Safeguarding recruiter and is awaiting approval by the ECB.

ID Verifier on hold: The user has registered as an ID verifier/Safeguarding recruiter and the ECB have placed the registration on hold.

Request Declined: The request to register as an ID verifier/Safeguarding recruiter has been removed.

ID Verifier on hold - DBS requested: The user has registered as an ID verifier/Safeguarding recruiter and the ECB have placed the registration on hold pending a DBS application being completed.

Pending user activation: The user registration has been approved and an activation email has been sent to them, but they have yet to activate their account.

Active: The ID verifier/Safeguarding recruiter is an active user in the system.

Suspended: The ID verifier/Safeguarding recruiter access was suspended as they failed to log successfully after three attempts.

Lockdown: The ID verifier/Safeguarding recruiter access has been locked as they have not logged into the system within a 6 month period.

Removed: The ID verifier/Safeguarding recruiter access to the system has been deactivated.